How we work: strategy

Strategy, consulting and training

Our goal is to set up/execute an online communication strategy that supports your company objective and adds value to your brand. We regard the research and analysis process as the most important part of setting up your communications strategy. Our specialty is brand identity, speaking and online communications. Before we get started, this is how we work.

  1. Meet & greet. We discover your company identity, communication plan, values, target group and organisation plan. Based on your requirements we will send you a price offer.
  2. Research & preparation. We develop a strategy or training and timeline based on your requirements and our recommendation. We then contact you to discuss our plan and strategy.
  3. Implementation & management. Based on your feedback will start to implement the strategy that is outlined. We will provide a progress report every given period. At every progress report we will discuss your feedback and relevant developments.
  4. Feedback & evaluation. After the time period, we will provide an evaluation that consists of our progress reports and recommendations gathered throughout the working period.

Note: other working descriptions may apply for our training and oral communication programs, please contact us via online@byaustin.com for more information. 

Terms and condition

Price offer
We will send you a price offer after our meet & greet. This offer is a price indicationyou’re your investment. When your customized order has been done through email and you want to make use of our offer. Please, transfer 50% of the amount to our bank account: NL82 KNAB 0257 7128 79 to BYAustin.  Full payment will be required after finalization. If other terms are discussed, payment can be done after completion of the work description.

Our general prices are indicated in our offerWe will do our best to work according to our work description. When additional work is required, we will discuss with you beforehand.

Our team & freelance work

To make sure the work outlined in our offer, we incidentally hire freelance workers. Prices for our freelancers are included in our offer.

Cancellation 
Setting up your company communications strategy takes time and effort. When you decide not to continue with us after your approval to start, we will charge a 50% cancellation fee of our total service price. Cancellation can be done through telephone via: +316 84736402 or via email: online@byaustinonline.com.

Other services

Graphic Design

Securing an efficient communication strategy is our priority. To fulfil company goals. Our team of graphic designs will create graphic designs. These designs can be used both in print and for online purposes. Your organization receives ownership of the graphic designs for its designer purposes. BYAustin doesn’t provide a source file for our creations. Any additional designs can be freely ordered via online@byaustin.com.

Social media services
Our social media services are managed by a team of editors, who consider your company’s tone-of-voice and official language.

For enquiries and/or remarks. Please contact our management team via online@byaustin.com or fill in our contact form here.