How we work: graphics

Graphic Design
Our goal is to create a design that reflects your company’s objective and adds value to your brand. We regard the concept process as the most important part of designing your brand identity. This is how we work.

  1. Meet & greet. We discover your company identity, values and target group. Based on your requirements we will send you a price offer.
  2. Brainstorming & conceptualizing. We develop concepts based on your requirements, market sector and company identity. We send you our concepts via email so that you can select your design for finalization.
  3. Start final design. Based on your feedback we will start on your final design. We will send you all amendments via email until we have reached finalization.
  4. Once you have agreed on the amended designs, we will ask for permission to finalize your design. We will send you the final documents via email in your required formats.

Ownership

Our final designs can be used both in print and for online purposes. Your organization receives ownership of the graphic designs once finalized for its designer purposes. BYAustin doesn’t provide a source file for our creations. Any additional designs can be freely ordered via online@byaustin.com.

Price offer
We will send you a price offer after our meet & greet. This offer is a price indication for our service(s). When your customized order has been done through email and you want to make use of our offer. Please, transfer 50% of the amount to our bank account: NL82 KNAB 0257 7128 79 to BYAustin.  Full payment will be required after finalization.

Orders placed through our online store are paid in full.

Product order and delivery
For our Netherlands based customers, we offer an order and delivery service for hard copies (for flyers, business cards, brochures and packaging) via our supplier. Please keep in mind that prices indicated for delivery costs are dependent on your time of delivery. Speed deliveries are subjected to different pricings.

Cancellation 
Conceptualizing your design takes time and effort. When you decide not to continue with us after we have created your concepts, we will charge a 50% cancellation fee of our total service price.

For enquiries and/or remarks. Please contact our management team via online@byaustin.com or fill in our contact form here.